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Hi, I’m Sam!
Product Designer based in Dublin, Ireland
Currently a Product Designer at
Genesys
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Genesys Multi-platform Experience
A major initiative aimed at faciliating multi/cross platform usage by enterprise customers.
Genesys Cloud Usage
A new feature allowing all supervisor and admin Genesys Cloud users to observe and track usage within the Genesys Cloud platform.
Genesys Admin Modernization
Led a number of design initiatives aimed at updating and modernizing a number of admin pages within the Genesys Cloud platform, both for internal use and for Genesys customers to use
Genesys Cloud Search
Modernization of global Genesys Cloud search functionality, providing users with additional search usage along with new search features aimed at all types of Genesys Cloud users.